The days of communicating with your customers via analog or digital phones are over. Voice over IP (VoIP) is changing the way we all communicate and do business. That means financial institutions, government organizations and other regulated enterprises must capture and record all VoIP calls. NICE provides the ideal answer. NICE ranks among world’s most innovative companies, placing in “top 10″ innovators in money category. ADVANCETECH is an authorized channel partner for NICE.
Compatible in All VoIP environments
The NICE Engage Platform makes VoIP-based call recording simple and cost-effective. It provides you with easy-to-use, software-only recording with a minimal footprint and a guaranteed low total cost of ownership. It supports all call recording needs and in any VoIP environment, including:
Active VoIP call recording – enabling efficient recording of all calls from a centralized location with no need for set-up, administration or management at remote sites
Passive VoIP call recording – NICE Engage Platform passively “sniffs” audio streams along the IP path and supports every telephony environment that uses standard Real-time Transport Protocol (RTP)
SIP trunk recording – enabling you to record from a centralized location by tapping the main SIP trunk, thus enabling low-cost recording from a centralized location
Standard SIPREC support – via integration with SBCs from leading vendors enabling you to maintain call security while using best-in-class call recording software with a standard recording protocol
NICE VoIP call recording technology seamlessly integrates with products from all leading IP telephony vendors. This gives you the flexibility and convenience to use and select the equipment of your choice now and in the future.
Unrivaled experience and expertise
NICE is a true pioneer in VoIP recording. We’re the industry’s leading supplier and hold multiple patents for VoIP recording technology. With the largest install-base, organizations around the world rely on their technology to record millions of customer interactions every day. This helps them maintain compliance, improve service levels and learn more about their customers.
Comprehensive and cost effective
Reliability. Your enterprise needs it and you’ll get it with unique resiliency options available for the NICE Engage Platform, backed by their vast experience in the most mission-critical environments, including leading banks and trading floors. You’ll also be able to easily scale to address your growing recording needs. And do it cost-effectively with the highest compression, largest capacity, a low cost of ownership and best investment protection.
Contact us today to learn how you can benefit from NICE’s VoIP Recording solution. For more information, please visit :Voice over IP (VoIP)
CALCULEX designs and manufactures state-of-the-art electronics for military, aerospace and commercial markets. CALCULEX Modular Non-volatile Solid State Recorders (MONSSTR®) are used worldwide in mission-critical applications including the USAF F-15E and F-15C/D operational fleets and B-1 Laptop Controlled Targeting Pod. MONSSTR recorders are designed to record video with audio, MIL-STD-1553, PCM, serial, Ethernet, fiber channel and ECL signals. CALCULEX is certified AS9100B/ISO9001:2008.
The MONSSTR Model CSR-2300(V2) multi-purpose recorder has been chosen by the United States Air Force for the F-15C/D and F-15E fleets for recording both video and MIL-STD-1553 mission data. Additional interfaces such as PCM, UART, PULSE and Ethernet are also available. With capacity up to 256GB in a small, removable memory module, the CSR-2300(V2) is the optimum choice for any rough ride application. All data recordings comply with the IRIG 106 Chapter 10 standard co-authored by CALCULEX and the USAF.
Compact, Rugged, Multi-channel Recorder
FlashCache® III – 16GB to 256GB
40MB/s Aggregate Record Data Rate
Four User Slots for Input/Output Cards Available Card Types:
4 Ch Video with Audio
4 or 8 Ch PCM/UART/PULSE
4 or 8 Ch MIL-STD-1553
IRIG 106 Chapter 10 Data Packet Format for Software Data Reconstruction
Custom, Application Specific Data Processor Boards
Ascon Tecnologic’s PAC (Programmable Automation Controller) has solved the control of sophisticated painting spray booths for the automotive industry. The system assures enhanced tasks such as:
Additional air flow, to achieve the required temperature and to avoid dust
Heat energy optimization
Static electricity Neutralization or reduction
Eco function to adjusts airflow and reduce cycle times.
Remote monitoring and control functions
The Ascon Tecnologic solution
The solution can be found by using controllers of microPAC series, Touch screen of OP-MT Series and DY web server to add the remote monitoring and control function. The PAC (Programmable Automation Controller) has been selected as most suitable device to control the most important functions including the management of:
Temperature, pressure and other analogue variables
Process status and safety devices
Control signals to burner and inverters, interlocks commands and alarms.
I/Os are then processed by the CPU, which includes PID and auto tune algorithms, profiles generation, mathematics, sequences and logics to execute typical functions such as normal or eco operation, pre clean, spray, wait, purge, bake, cool down and cleaning. All programmed by standard using an IEC 61131-3 compliant software environment
The DY web server grants quick assistance in case of maintenance allowing, by an internet connection, to upload, microPAC and OP programs, to do changes and to receive e-mails signalling booth or burner fault conditions.
The OP-MT Touch screen has been designed keeping the operator in mind with icons and images to represent actions and functions, on-line help and all the necessary information are always available. RTD temperature sensor completes the system by offering accurate temperature acquisition.
The selected products
The system uses the following Ascon Tecnologic products
MP-01-22010M0 MicroPAC Programmable Automation Controller with on board I/Os
MP-D1/8-8/M0 Expansion module for MicroPAC, 8 digital inputs and 8 digital outputs
DY-5121 Web server
OP MT8104 Touch Screen Operator Panel
ZTR-22D/1P RTD temperature sensor
Accurate temperature control in accordance to the defined profiles
Process time reduction
Compact controller with on board I/O, saves space and wiring work
Easy management of sequences and logics
Complete information available on operator panel
ADVANCETECH is an authorized distributor for AsconTecnologic. For more information, please visit PLC & PAC